In today's economy everyone is feeling the pinch as we try to get as much as we can out of service departments but you never expect to get something for nothing. I bought a used car from Dan Graham, a Mercury Sable, nice car but it had been overlooked as far as service before delivery.I live 100 miles from this dealership, I returned the next day with a few problems ... and Luther White, the service manager, stepped up and addressed each of my concerns with patience and understanding, he assured me all is well and there shouldn't be any other problems. Unfortunately another problem arose and I once again drove back to Sanford per Luthers' suggestion, and once again they made a believer of me. Not only did they fix the problem, fill my tank with gas TWICE, all this at no cost, I was shocked.Toyota of Sanford earned my business as well as everyone else in my address book, absolutely the best dealership I've ever been to. Special thanks to Robert Hunter ASM for his concern and great customer service skills. Keep up the good work guys. This is a response to my first review due to the return trip (I really went back for the coffee and cake and to sit and talk to my new friends) Sincerely, Tony Lananna
Toyota of Sanford is an A #1 dealership. I will continue to trade with them and recommend them to anyone. Larry Dewitt and Eddie Seals were extremely helpful and friendly. No pressure buying, just genuine dealing. I actually bought 2 cars from Larry. My first Camry was totaled within 2 months of purchase. I went back and bought the very same car as a replacement. I ... t. I trust this dealership completely.
Brandon is the MAN!! He bent over backwards to help my wife and I get into a new 2011 Toyota camary. I was very impressed with the whole dealership, they gave me a lifetime powertrain warranty. Which should come in handy, seeing as how I plan to keep this vehical for a very long time. All I can say is if you are looking at trying to get a new Toyota, get up with ... h Brandon. He is the best!!!
Dan Graham, Internet Sales Manager, was superb; going far above what I would expect from even an excellent salesman. He found precisely the car I was looking for a price within my budget and had it in my hands in two days. He even drove 35 miles from the dealer location to pick me up and drive me to the dealership. This is the definition of excellent customer service ... e as far as I can tell from the experience. Paperwork was minimal, transaction was quick, entire staff friendly and accommodating. I will definately be buying any further vehicles I might need from this salesman and this dealership.
My wife and I were looking to buy a new vehicle, especially a hybrid. We had gone to various other dealerships and finally decided to drive from Fayetteville to Toyota of Sanford. When we arrived, we were not bombarded by the the sales staff. Tom came out and was never pushy. Tom took the time to fully explain all of the features of the car as well as answered all of ... l of our questions. He was very professional and patient even when we were discussing purchasing the vehicle. My experience was very positive. The whole experience was so positive that my wife and I came back within one month and purchased another vehicle from Tom and Toyota of Sanford. We went to another Toyota dealership in the area before buying the second vehicle, yet we were made to feel that volume was more important than customer service. Toyota of Sanford and Tom made me a loyal customer.
This is a bit late review but this place is way better than the other Toyota dealer nearby. They have excellent service. And they are very quick at getting the job done and right the first time. I have no issues with them. They are worth the 40 min drive from fayetteville just to get service here. Ever since my incident at the dealer in Fay I have gone here and they ... haven't let me down. I had my state inspection done and I failed. I fixed the deficiency and they only charged me for they inspection of my windows, I came back and did a quick inspection and got my certificate to take to the DMV. Great service and fairly fast.
John B.
I purchased a new Tundra from here and didnt know I even wanted one. I had been set on buying a Ford and just stopped in to the dealership by chance. I had been to about 15 dealerships before and even 5 after I had met the sales group at Fred Anderson. HANDS DOWN the best service received! Wayne Gomillion is the reason to shop for a new vehicle and Josh Ragan for a ... great price. They are very fair and easy to work with. I have to purchase a vehicle every 5 years and will gladly drive FOUR hours to do business with them again
Eric Shaw
Best experience I have had in purchasing a new car. Very knowledgable patient friendly no pressure. The matrix I purchased is just what I needed. Love the smooth ride and the blue tooth. The maintenance package that came with my purchase is fabulous. I love my car and Toyota. Thanks Jay for a great experience. Kathleen
Dan and the group at Toyota Scion of Sanford went the extra mile to find and obtain the exact FJ Cruiser I was looking for, and worked a deal that I was comfortable with. I have recommended Dan and the dealership to several friends and co-workers since I made my purchase.
Great experience at Toyota/Scion of Sanford, especially compared to the mega dealer in Durham, NC. Toyota of Sanford did not give me hard sell at all either on a car or on extended warranties/service on the car I wound up buying from them. The process was straightforward, friendly, and overall a very good car-buying experience. In terms of price, and negotiation ... ion, before I went to the dealer I had looked up the invoice price of the car and had prepared to the talk the salesman down to the invoice price; instead the salesman opened with the invoice price and we trimmed a bit off from there. It felt like it was a very fair process for the customer - the dealer was making some profit, but not fleecing you. I also thought the dealer service was great & went beyond the call of normal duty - they car I bought on a Saturday wasn't being delivered until Monday, and the salesman personally delivered it to me in Chapel Hill, rather than making me drive back to Sanford. The next time I buy a Toyota I will definitely go to Toyota/Scion of Sanford, and I will definitely recommend to anyone else in the Raleigh/Durham/Chapel Hill area looking for a Toyota to make the 30 minute drive to Toyota/Scion of Sanford.

Fred Anderson Toyota of Sanford Service

Why Choose Fred Anderson Toyota of Sanford?

When you are looking for a Toyota vehicle, it is good to know that you have Fred Anderson Toyota of Sanford on your side. We are committed to getting you into the perfect Toyota vehicle. We always work hard for our customers, and we want to make sure that you have the best car buying experience that you could ever ask for. Come and see us and our wonderful selection of Toyota vehicles right here in Sanford. When we say that we have the vehicle for you, we really mean it. In fact, if we do not have the exact vehicle that you want, then we will pay your first month's payment. We have the Camry, Corolla, Prius, RAV4, Highlander, Tacoma, or Tundra that you want. That is why customers drive all the way from Fayetteville, Raleigh, Southern Pines, Cary, and Lillington, Fuquay Varina, Carthage, Pinehurst, Siler City, and Pittsboro, just to take a look at our wonderful selection of both Toyota and Scion vehicles. If you are looking for a used car, then we can help you out with that too. We have an extensive selection of used vehicles that will fit right into any budget. When you are just looking for a place to get your Toyota serviced, you need to come to the people that know how to work with your Toyota, and you need to come to Fred Anderson Toyota of Sanford. Make sure that you get everything that you need from the Toyota brand at Fred Anderson Toyota of Sanford.

Store Info

3321 NC Hwy 87 S
Sanford, NC 27332
Sales: (919) 842-5732
Service: (919) 842-5732
Parts: (919) 842-5732

Sales Hours

Mon - Fri:
9:00AM - 8:30PM
9:00AM - 6:30PM

Service Hours

Mon - Sat:
7:30AM - 6:00PM

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