What vehicles are covered by the Family Plan?
Every new Toyota and Scion purchased or leased at Fred Anderson Toyota of Sanford gets the full Family Plan coverage you see above. Used Toyota vehicles with under 50,000 miles are also covered by the full Family Plan. For used Toyota vehicles between 50,000 and 100,000 miles, everything but the lifetime powertrain warranty is included.
What is covered under the Lifetime Powertrain Warranty?
The main components covered are the engine, transmission, and drive axle. A detailed listing of coverage can be found here.
Does the family plan end at any pre-determined date?
The Family Plan has no pre-determined end date. If you purchase a new or pre-owned Toyota from us there is no expiration date.
How does oil changes for life work?
Oil changes for life includes the oil, oil filter, and the labor. The only requirement is that you perform your recommended services (in your owner's manual) at Fred Anderson Toyota of Sanford.
When and how do you receive a loaner car?
You can get a loaner car at any time for any maintenance or repair over $300.00.
How will we wash your car for life?
Here at Fred Anderson we will wash the exterior of your vehicle just like at a paid car wash.
How does our $500.00 loyalty discount work?
When your vehicle reaches 50,000 miles you will receive a discount card that gives you up to 10% off individual future services.
If I'm out of town and get my vehicle serviced do I void the Family Plan?
To maintain the Family Plan we require that you service your vehicle at Fred Anderson Toyota of Sanford. However, if a special circumstance arises and you are over 250 miles from the dealership we will not void the Family plan. We will need documentation to maintain the engine guarantee when you return for your next service.
Do I have to do all my repairs and maintenance at Fred Anderson Toyota of Sanford?
Toyota repair work can be completed at other ASE Certified Technician repair shops excluding services for ToyotaCare, Family Plan and Toyota warranty work. However Fred Anderson has competitive and sometimes lower repair, Tire, and maintenance prices (Brakes, Filters, Alignments) than non-Toyota repair facilities. We also only use factory parts and have certified Toyota Technicians repairing your vehicle.
If I go over the mileage on my maintenance will I void the Family Plan?
Excess wear on a vehicle can occur when maintenance is not performed at the recommended interval. We do require that you do your services within a 1,000 miles of the factory recommended interval.
*Only valid on new Toyota vehicles and pre-owned Toyota with less than 50,000 miles. All Toyota factory-recommended regularly scheduled maintenance must be performed at Fred Anderson Toyota of Sanford. All discounts through Fred Anderson Toyota of Sanford. Good at participating dealers. College grad and military rebates not included. See dealer for details.