Recall FAQs
What is a safety recall and when is it necessary?
A safety recall happens when the manufacturer or the National Highway Transportation Safety Administration (NHTSA) determines that part of a vehicle is defective and the defect can affect the vehicle's safety. Generally, a safety recall will be issued for specific vehicle models or specific parts that are common among many different vehicles. When this happens, the manufacturer notifies its authorized dealers and the owners who have registered the vehicle so the owner can take the vehicle to an authorized dealer for repair.
What is NHTSA?
NHTSA is the federal agency that oversees vehicle safety standards. Its mission is to reduce vehicle-related crashes and prevent injuries. NHTSA enforces regulations relating to vehicle performance and investigates safety defects.
What does a safety recall mean to me?
If your vehicle or part of its equipment is subject to a safety recall, it means the manufacturer or NHTSA has decided that a possible defect in your vehicle is a concern and they want to make sure it never causes a safety issue. You can learn more about safety recalls by visiting NHTSA's website at https://vinrcl.safercar.gov/vin/faq.jsp.
If I find out my vehicle is subject to a safety recall after I buy it, how do I get it fixed?
If your vehicle is subject to a safety recall, take it to a manufacturer-authorized repair facility. They are required to fix the problem at no cost to you. If you have any questions, feel free to stop by our dealership. We are conveniently located at
3321 Highway 87 South across from Walmart in Sanford, North Carolina, and we look forward to servicing your recall needs!
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